VELVET FRAME COORDINATED
Fit
For best results, dry clean or hand wash with natural detergent. Machine wash at 30°C on low spin.
Do not tumble dry.
Shipping
Orders may take up to 24 business hours to process before shipping. You'll receive a confirmation email as soon as your package leaves our warehouse.
Returns
If for any reason you're not satisfied with your purchase, we offer returns for store credit within 15 days of delivery. Click here to initiate a return.
Frequently Asked Questions
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Shipping costs €5.00 🇮🇹
-Free for orders over €90 -
Returns are simple and can be initiated online through the website. You can return the item within 14 days of purchase.
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Yes, the "Track your order" function is available directly on the website.
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You can report the damage by selecting the "Collect damaged packages 'WITH RESERVATIONS'" option in the returns portal.
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Yes, there is a Store Locator section to locate physical stores and find out their opening hours.
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The site supports country and currency selection via a drop-down menu (including several European countries and their currencies)
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It is a section dedicated to checking if a product is available in stock or in-store
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There are specific sections titled "Shipping Date" and "Order Fulfillment", presumably to inquire about order timing and status.
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Simply click on "Start your Return", which will redirect you to the portal https://returns.itsrever.com/noisestore , which is active to start the process within the established terms.