Refund Information

RETURNS

You can request a return of an order within 14 days of the delivery date.

CONDITIONS

Items must be returned:

  • unused and unwashed;

  • in their original condition;

  • with all original labels and tags attached.

Items that do not meet these requirements cannot be accepted.

HOW TO MAKE A RETURN

To start your request, go to the dedicated portal using the link below.

→ START YOUR RETURN

Once your request is complete, you will receive all the instructions you need.

RETURN COSTS

Return shipping costs are paid by the customer, unless otherwise stated.

EXCLUSIONS

The following cannot be returned:

  • personalised items;

  • used or washed items;

  • items without their original tag.


For more information, please see the General Terms and Conditions of Sale available at www.noisestore.it.